APIC’S Annual Conference Cancellation FAQs

You have two options for consideration. We ask that you submit your registration adjustment selection by June 1, 2020. Please complete our online form to indicate which option you are selecting.

Option #1: Apply 2020 registration to the 2021 Annual Conference
As a paid registrant for APIC’S 2020 Annual Conference, you may apply your registration fee to the 2021 Annual Conference, which will take place June 28-30 in Austin, TX at 2020 pricing. If you registered for a pre-conference workshop or guest programs, your registration will also be transferred to 2021. You will receive an email confirming this transfer within 2 weeks.

Option #2: Receive a full refund
APIC will offer full refunds to those who registered to attend APIC’S 2020 Annual Conference. Refunds will be returned in the same form as the original method of payment. Please be patient with us as we navigate through questions, concerns, refunds, and everything in between. If your payment was made on a card, we will cancel your registration in full to the card on file. You will receive a confirmation email with a receipt once your registration is refunded. If we are unable to refund the card on file for any reason, or you paid via check/wire, we will be reaching out to you separately to gather more information for your refund. We appreciate your patience during this process. Should you choose this option, you will also receive a refund for any supplemental programs you registered for i.e. pre-conference workshop, guest program, etc.
Please use the email notification sent from APIC's President Connie Steed and APIC’s CEO Katrina Crist on Friday, April 10th to serve as the official notice that the 2020 Annual Conference has been cancelled. If additional information is needed, please contact annual@apic.org.
We will continue to monitor the spread of coronavirus and will make determinations on an event by event basis. First and foremost, we are committed to our mission to keep patients and healthcare workers safe and maintain our values of communication, innovation, quality, and collaboration. We will communicate any changes via APIC.org and through direct outreach to registrants.
Yes. Additional information will be emailed to exhibitors separately the week of April 13th. If you have any questions, please email the exhibits team at APICexhibits@conferencemanagers.com.
Yes. Additional information will be emailed to sponsors separately the week of April 13th. If you have any questions, please email the sponsorship team at APICsponsorships@sponsorshipboost.com
APIC does not manage refunds related to individual travel costs. Please contact your travel agent or airline directly to discuss specific cancellation policies and refund information
Attendees who booked a hotel in the official APIC housing block will have their reservation automatically canceled by Connections Housing with no charge. You will receive an email confirming that your reservation has been cancelled. If you have any questions or need additional assistance, please call 833-831-3191 or email apichousing@connectionshousing.com. Attendees who did not book a hotel in the official APIC housing block must contact their hotel/lodging directly to cancel reservations.
Please use the email notification sent from APIC's President Connie Steed and APIC’s CEO Katrina Crist on Friday, April 10th to serve as the official notice that the 2020 Annual Conference has been cancelled. If additional information is needed, please contact annual@apic.org.
APIC Membership is separate from your 2020 Annual Conference registration. Your APIC membership will continue for a full 12 months during which you’ll have access to all exclusive benefits like AJIC and online communities. Please contact membership@apic.org if you have any questions about your benefits. APIC membership is non-refundable.
We are considering this as an option and would likely expand on the virtual conference we offered in December 2019.
Proposal acceptance for APIC 2020 cannot be transferred to APIC 2021. We encourage you to submit a proposal for next year’s conference. The Call for Speakers and Call for Abstracts submission dates will be announced in June.
APIC will publish a supplemental issue of AJIC, which will include all the accepted APIC 2020 oral and poster abstracts! At your discretion, we would like to offer you the option to withdraw your abstract from inclusion in the AJIC supplement without prejudice to future APIC/AJIC submissions. If you wish to withdraw your abstract, please do so no later than Friday, May 15th by emailing ewoodard@apic.org with the title of the abstract that you would like to withdraw. After this deadline, all accepted abstracts will be submitted for publication in the journal. Additional information about the publication date will be available in early June.
APIC will be sending follow-up information regarding awards and/or grants previously awarded. If you have questions in the meantime, you may direct them to awards@apic.org.
Please contact annual@apic.org if you have additional questions.
No. We are only allowing people to transfer their registration to 2021. If this option does not work for you, please consider the full refund.
Unfortunately, postponement is not an option. Due to the complexity of our event as well as not anticipating a near-term solution to contain the spread of COVID-19, we were not able to find dates that allowed our event to move forward this year.